Career
Senior Functional Consultant
Position Level
Senior Executive
Requirements
Bachelor’s degree in Business Administration, Information Technology, or a related field. A master’s degree is a plus.
3-5 years of experience in functional consulting or a related role, with a strong focus on ERP systems or business applications.
In-depth knowledge of specific business processes (e.g., finance, supply chain, HR) and their associated software solutions.
Excellent analytical, problem-solving, and communication skills.
Proven ability to manage client relationships and drive project success.
Strong leadership skills and experience working in cross-functional teams.
Responsibilities
Lead the analysis of client requirements and business processes to recommend effective solutions.
Engage with clients to understand business needs.
Design, configure, and implement functional solutions in alignment with client specifications.
Act as a primary point of contact for clients, ensuring clear communication and managing expectations.
Collaborate with technical teams to ensure seamless integration of solutions and successful project delivery.
Conduct workshops and training sessions for end-users, facilitating knowledge transfer and system adoption.
Develop and maintain documentation, including functional specifications, user manuals, and training materials.
Mentor and support junior consultants, providing guidance on best practices and functional methodologies.
Stay abreast of industry trends, emerging technologies, and best practices to enhance service offerings.
Qualification
Bachelor's Degree/Post Graduate Diploma/Professional Degree
Master's Degree
Master's Degree
Job Details
Job Specialization
Customer Service
Job Location
Kuala Lumpur
Employment Type
Full-Time
Age Range of Candidate
-
Years of Experience
3
Monthly Salary
-